Terms of Service for Solace Vine Collective

Solace Vine Collective provides educational content, guidance, and community support in the areas of general wellness, nutrition, mindfulness, and fitness. Our Services are intended for informational purposes only and are designed to support healthy lifestyle choices. They are not intended to diagnose, treat, cure, or prevent any disease, nor do they constitute medical advice, diagnosis, or treatment.

Important Medical Disclaimer: The information and Services provided by Solace Vine Collective are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or learned through our Services.

Eligibility and Age Restrictions:

• Our Services are intended for individuals aged 35 and older.
• By using our Services, you represent and warrant that you are at least 35 years of age and capable of forming a binding contract.

Prohibited Uses:

You agree not to use the Services for any unlawful purpose or in any way that could harm Solace Vine Collective or any third party. Prohibited uses include, but are not limited to:

• Attempting to provide medical diagnosis or treatment to others.
• Disseminating harmful, abusive, or discriminatory content.
• Engaging in any commercial activity without explicit permission.
• Circumventing any security measures or attempting unauthorized access to our systems.

You are solely responsible for your decisions regarding your health. We strongly advise consulting with a healthcare professional before making any significant changes to your diet, exercise routine, or wellness practices, especially if you have pre-existing health conditions.

Our community forums are designed to be a safe, positive, and empowering space for members to share experiences, offer encouragement, and discuss wellness topics. To ensure this, we ask all members to adhere to the following rules:

Community Standards:

• Respect and Empathy: Treat all members with respect, kindness, and empathy, even when opinions differ. Personal attacks, harassment, or derogatory remarks are strictly prohibited.
• Constructive Engagement: Focus on constructive dialogue and supportive interactions. Share your personal experiences and insights without imposing them on others.
• No Medical Advice: Do NOT offer or solicit specific medical advice, diagnoses, or treatment recommendations. Refer others to their healthcare providers.
• Privacy: Respect the privacy of others. Do not share personal information about other members without their explicit consent. Be mindful of sharing your own sensitive health information.
• No Spam or Promotion: Do not post unsolicited advertisements, promotional material, or links to external commercial sites.
• Relevant Content: Keep discussions relevant to health, wellness, and lifestyle topics.

Moderation and Enforcement:

Our moderation team actively reviews forum activity to ensure compliance with these rules. Content found to be in violation may be removed, and repeat offenders may face temporary suspension or permanent account termination. We reserve the right to remove any content or user that we deem inappropriate or harmful to the community.

If you encounter content that you believe violates these rules, please use the reporting function or contact our support team immediately at [email protected].

This section outlines the terms related to purchasing our Services, including personalized coaching, workshops, and premium content subscriptions.

Service Pricing and Payment:

• All prices for Services are listed in U.S. Dollars (USD) and are subject to change without prior notice, though we will endeavor to inform existing subscribers of price adjustments.
• Payment for Services is processed through secure third-party payment processors. Solace Vine Collective does not store your full payment card details.
• By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information is accurate.

Subscription Cancellation:

• Subscriptions for recurring Services can be cancelled at any time through your account settings or by contacting [email protected].
• Cancellations will take effect at the end of your current billing cycle. You will retain access to the subscribed Services until that time.

Refund Policy:

Due to the nature of digital content, personalized coaching, and immediate access to programs, our general policy is as follows:

• Digital Content & Workshops: All sales of digital downloads, online courses, and recorded workshops are final and non-refundable once accessed or downloaded.
• Personalized Coaching: Refund eligibility for coaching packages will be specified in your coaching agreement. Generally, prorated refunds may be issued only for unused sessions upon written request, less applicable administrative fees.
• Subscription Services: We do not offer refunds for partial subscription periods. Access to services will continue until the end of the current billing cycle.
• In exceptional circumstances, such as demonstrable technical issues preventing access to purchased content, a refund may be considered at our sole discretion. Please contact us promptly with details.

For any billing disputes or refund requests, please contact our support team within 30 days of the transaction at [email protected].

Our Content Ownership:

All content, including text, graphics, images, videos, audio, programs, and other materials provided through Solace Vine Collective Services, are the exclusive property of Solace Vine Collective or its licensors and are protected by copyright, trademark, and other intellectual property laws. This includes our comprehensive wellness programs, daily blog content, curated product suggestions, and all coaching materials.

User Licenses and Prohibitions:

• You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services and content for your personal, non-commercial use only.
• You may not modify, reproduce, distribute, create derivative works from, publicly display, or in any way exploit any of our content, in whole or in part, without our express written permission.
• Prohibited activities include, but are not limited to, copying course materials for distribution, reselling access to our programs, or using our branding for unauthorized commercial purposes.

User-Generated Content:

By submitting or posting any content (such as forum posts, comments, or feedback) on our Services, you grant Solace Vine Collective a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and perform your user-generated content in connection with the Services and Solace Vine Collective's business, including for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish content you submit; and that your content does not infringe on the intellectual property, privacy, publicity, or other legal rights of any third party.

DMCA Compliance:

We respect the intellectual property rights of others. If you believe that any content on our Services infringes upon copyrighted work that you own or control, please notify us immediately with the required information under the Digital Millennium Copyright Act (DMCA) at [email protected].

Limitation of Liability:

To the fullest extent permitted by applicable law, Solace Vine Collective, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; (c) any content obtained from the Services; and (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

In no event shall the aggregate liability of Solace Vine Collective for all claims relating to the Services exceed the amount you paid Solace Vine Collective, if any, for accessing the Services during the twelve (12) months immediately preceding the date of the claim.

Disclaimer of Warranties:

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Solace Vine Collective does not warrant that the Services will be uninterrupted, secure, or error-free; that any defects or errors will be corrected; or that the Services are free of viruses or other harmful components. We do not warrant that the results of using the Services will meet your requirements or expectations.

Indemnification:

You agree to indemnify, defend, and hold harmless Solace Vine Collective and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other right of any third party.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Services shall be exclusively brought in the federal or state courts located in Austin, Travis County, Texas, and you consent to the personal jurisdiction of such courts.

By continuing to use our Services, you signify your acceptance of these comprehensive Terms of Service.